How can we help?

FAQs

ordering + purchases

May I modify or cancel my order?

We are happy to assist with adjustments or cancellations as long as the request reaches us prior to order preparation and shipment. Please email hello@cheekybotomsbikinis.com and reference your order number along with the reason for the modification.



Do you restock sold-out items?

Most of our pieces are produced in thoughtfully limited quantities, and many sold-out styles do not return once they’re gone. On occasion, we may re-release a signature silhouette or beloved colorway when there is exceptional demand.

To stay ahead of future drops, you can:

  • Sign up for back-in-stock alerts on the product page
  • Join our newsletter for early access to new releases and limited reissues

Follow us on social media for real-time updates on upcoming capsules

Do you offer gift cards?

We do. All gift cards are final sale and cannot be returned, exchanged, or redeemed for cash, except as required by law. Gift cards do not expire.


May I purchase Cheeky Bottoms in stores?

Cheeky Bottoms is available exclusively online or by Showroom, allowing us to maintain the boutique craftsmanship, limited-run production, and elevated experience that defines our brand. By keeping our collection direct-to-you, we ensure every piece arrives with the same care, intention, and luxury you expect from a curated swimwear house.

Visit our downtown Bakersfield Showroom at 1800 21st Street, nestled upstairs inside Poise Pilates. We welcome visits by appointment for a private, curated experience. DM us @_cheekybottoms or email us at hello@cheekybottomsbikinis.com.


shipping + delivery

Do you ship outside the United States?

Unfortunately, not currently. We ship only within the United States.

Where does my order ship from?

Your Cheeky Bottoms orders ship from our California distribution centers, where each piece is prepared with the same care and intention that goes into its creation. Once your order is ready to depart, you’ll receive personalized tracking details so you can follow its journey straight to your doorstep.

What are your shipping policies?

We offer free standard shipping for orders over $200, exclusive of sales tax and shipping. Orders below the $200 threshold will ship at a flat rate of $10.

Customers who prefer a faster delivery experience may upgrade to expedited shipping at checkout. This premium option is available at the customer’s expense and ensures your pieces are prioritized for an earlier arrival.

product + sizing

What size should I order?

To ensure you choose the right size, please follow our size guide. View size chart

How should I care for my swimwear?

Check the care label for each piece since fabrics vary, however, a general guideline is hand wash cold with a gentle soap and lay flat to dry in shade. Some of our premium fabrics are more delicate around chlorine and salt water, so to preserve their beauty, we recommend rinsing your suit in cool, fresh water immediately after wear.

How should I care for my cover-ups?

Our premium textiles deserve a tender touch, thus caring for them gently will help preserve their beauty over time. We recommend for lasting vibrancy and shape, wash in cold water on a delicate cycle—or by hand—and allow your garment to air-dry in the shade, keeping it out of direct sunlight to protect its rich color and luxurious feel. Our linen fabrics soften with each wash and are all pretreated and preshrunk to ensure the first wear feels elegant.

order issues + support

What if there is an issue with my order?

If anything arrives less than perfect, please email us at hello@cheekybottomsbikinis.com within 48 hours of delivery and our Client Care team will personally review it.

Every concern is handled with the same precision and discretion we bring to every Cheeky Bottoms piece, ensuring a swift, elegant resolution, whether that’s a replacement, an exchange, or another refined solution that upholds our standards of craftsmanship and care.

How may I contact customer support?

Email us at hello@cheekybottomsbikinis.com or visit our Contact Us page.


community + brand

How may I be featured on Cheeky Bottoms’ Instagram?

We adore the women who collect summers — the ones who glow in golden light and inspire our Golden Hour Woman ethos. Tag @_cheekybottoms as you bask in the sun in your favorite CB styles for a chance to be featured in our gallery and stories. Our signature hashtags are: #forwomenwhocollectsummers and #goldenhourwoman

Do you have an ambassador or influencer program?

Yes. The Cheeky Bottoms Ambassador Program welcomes creators, storytellers, and devoted brand lovers who feel at home in our world of sunshine, beach days, lake escapes, poolside afternoons, and beautifully crafted swimwear.

If you’re someone who moves through life chasing golden light, capturing dreamy travel moments, or simply has an unwavering love for bikinis, we’d love to connect with you.

To join, you must be 18 or older, reside in the United States, and have public social channels. When you’re ready to introduce yourself, reach out and apply at hello@cheekybottomsbikinis.com. We can’t wait to meet you.


sustainability

What is your commitment to sustainability?

We’re committed at Cheeky Bottoms to sustainability through thoughtful action: caring for the planet, honoring the people who help create our garments, and designing pieces meant to last.

We focus on quality over excess, partnering with like-minded manufacturers made up of mostly women and sourcing premium fabrics chosen for their performance, longevity, and lower environmental impact.

We’re dedicated to reducing waste and maintaining a lighter footprint through every step of our process. Each Cheeky Bottoms piece is created with integrity, from the fabrics we select to the partners we work with.

Our production is rooted in responsible sourcing, thoughtful craftsmanship, and small-batch manufacturing to minimize waste and honor the people behind every garment. We collaborate only with facilities that uphold fair labor standards, safe working environments, and respectful, human-centered practices.

Every step is taken with intention so your swimwear feels as good in spirit as it does on your skin. Our shipping materials reflect that commitment as well: we use poly bags made mostly from recycled limestone quarry waste specifically without branding so that you may use the bag again; as well as garment bags made from 100% ocean bound plastic pollution. We like to do our part in caring for Mother Earth.

returns + exchanges

What is your return policy?

We want you to love your Cheeky Bottoms. Therefore, we gladly accept returns within 14 days of the delivery date. This window allows us to maintain the elevated standards of quality and hygiene that define every Cheeky Bottoms piece.



Is there a fee for a return?

All returns are subject to a single $7.95 fee per returned package. This amount will be deducted from your refund and reflects a portion of the prepaid return label, with the remaining fees handled on our end to preserve a smooth, guest-centered experience.

Kindly note that shipping fees are non-refundable. Once your package has been received and carefully inspected by our team, a refund less the $7.95 return shipping fee will be issued within 3–8 business days. Depending on your credit card issuer’s policies, refunds may take an additional 1–5 business days to appear on your statement.

What are the garment conditions required for return?

To ensure every client receives a garment that feels impeccably fresh and untouched, returned items must arrive with:

  • All original tags attached
  • The hygiene liner intact and unremoved
  • The garment in pristine condition: unworn, unwashed, and unaltered

Pieces that do not meet these requirements will not be eligible for return.

“Pristine” means free of any signs of wear, including deodorant, makeup, fragrance, self-tanner, or any form of soiling. For the wellbeing of our clients and the integrity of our collection, any pieces deemed soiled will not be accepted and will be responsibly discarded.

How do I return an item?

You may initiate your return by emailing our Client Care team at hello@cheekybottomsbikinis.com. We’re here to ensure the process feels seamless and supportive from start to finish.

Why do you maintain such careful return standards?

As a luxury swim apparel house, we honor meticulous hygiene and exquisite craftsmanship. These standards ensure that every client receives a garment that feels impeccably fresh, untouched, and true to the Cheeky Bottoms experience.

What is your exchange policy?

We want you to find joy in our swimwear. Thus, we are happy to assist with exchanges for a different style, size, or color, subject to availability.

Exchanges must also be initiated within the 14-day window. All exchanges are free of charge; however, each order is limited to one exchange transaction only.

Which items are considered final sale?

Items discounted 25% off or more are considered final sale. These special-value styles are not eligible for return, exchange, or store credit.

We share them with the same care and craftsmanship as our full-priced collection. We encourage you to select them thoughtfully before purchasing, knowing they are offered at a special value below cost.

get in touch

Have questions about your order, or a general inquiry?